Independent Client Surveys by GuildQuality Rate Dallas Residential Remodeling Company Among the Area’s Best—Now a Second Time
Dallas, TX, March 25, 2020
Blackline Renovations, an award-winning design-build firm in Dallas, Texas, is proud to announce that it earned a 2020 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry. This reward of distinction has been awarded to Blackline Renovations twice, last time in 2017.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 700+ eligible applicants, Blackline Renovations is one of 300+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2020 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates, and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Blackline Renovations achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We work hard to communicate with our clients, guiding them through each stage of the remodeling process, said Chris Black, Founder and President of Blackline Renovations. “Our weekly on-site meetings, in particular, enable us to openly share our progress, material updates, schedule changes, etc. so there are no surprises. We are thrilled to receive this honor. This award is especially important to us because it is based on client testimonials—homeowners who are deeply satisfied with our level of service and quality of work. I couldn’t be more proud.”
For more on the 2020 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Blackline Renovations
Founded in 2002 by Chris Black, Blackline Renovations is a dynamic design-build residential remodeling firm proudly serving the Greater Dallas area. Exclusively specializing in residential work, Blackline is an award winning design-build firm earning a reputation for excellent communication, quality construction, and outstanding customer service. Blackline strives to keep every client for life through their relentless dedication to personalized care and a proven process that ensures efficiency and economy. For more information visit https://blacklinerenovations.com/
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.